faq's

a gentle place for clarity. if your question isn't answered here, feel free to write to me.

are your food offerings gluten-free or dairy-free?

not all meals are gluten-free or dairy-free. if a product is free from gluten or dairy, this will be clearly noted in the description. however, please note that all meals are prepared in a home kitchen where gluten and dairy are present; I cannot guarantee the absence of cross-contamination.

do you offer shipping?

I don’t offer shipping at this time, as the nourishing meals and products aren’t suited for long-distance travel. Local pickup is available in Ottawa, and I occasionally offer delivery within the area. Reach out if you'd like to coordinate something that works for both of us.

how does pickup work?

once your order is prepared, you'll receive an email with pickup instructions, including location details and timing. Pickup is arranged in Ottawa, and I do my best to make the exchange feel simple and seamless. If you ever need flexibility, just let me know and we’ll find what works.

what payment methods do you accept?

I accept all major payment methods through Shopify’s secure checkout, including Visa, Mastercard, and Apple Pay. your information is always protected.

do you accept returns or refunds?

all sales are final. however, if there’s an issue with your order, please write to me; I’ll always do my best to make it right.

are your offerings seasonal?

while meals are available year-round, I sometimes shift the menu to reflect the seasons; offering heartier, warming foods in cooler months and lighter meals in warmer ones. these changes happen gently and intuitively, with care for what nourishes in the moment.

how do I book a session?

once you choose your offering, you’ll be guided to select a time that works for you. if you need to reschedule or cancel, please let me know at least 48 hours in advance. I understand that life can shift unexpectedly; if something urgent comes up, just write to me and we’ll find a way through together.

how are Cosmic Bloom and New Moon sessions held?

all sessions are offered virtually, so we can connect from wherever you are. each one is around an hour and paced with care; there’s space to breathe, reflect, and be gently supported. 

if you're in the Ottawa area and interested in in-person postpartum support, you're welcome to write to me to explore what's possible.

what’s the difference between Cosmic Bloom and New Moon?

Cosmic Bloom is rooted in pregnancy; nurturing you as you grow, plan, and prepare. New Moon is for postpartum; offering a place to land, integrate, and be held. both are soft safe homes of support, attuned to your season of becoming.

do you offer a sliding scale or payment plans?

these offerings were created to be more accessible than traditional full-service doula care. a few sessions can go a long way in preparing for birth or settling into postpartum. for those seeking lower-cost options, self-guided resources will also be available soon.

if you're looking for something specific or are interested in in-person postpartum support in Ottawa, feel free to write to me.

is this medical advice?

no. everything I share, whether through meals, words, or sessions, is offered as support, not medical advice. it’s meant to nourish, guide, and hold you with care, but it does not replace the insight or care of your healthcare provider. your motherly intuition knows best; trust it.